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Game fails to load

Posted: 17 May 2016, 11:47
by Concur
Playing on my android phone, game froze on loading screen while playing, restarted game and phone and it freezes on initializing user every time I try to open the game

Re: Game fails to load

Posted: 17 May 2016, 12:20
by Bernardo
hello
i had the same problem, but i try to load the game and stay in initialize user all time, network run good, other games load, but not this.
King Regards
Bernardo

Re: Game fails to load

Posted: 17 May 2016, 13:23
by Mod_Nami
Thanks for the report.
There was an error with trying to connect to the database server.
We have identified the issue and fixed it now.

Re: Game fails to load

Posted: 19 May 2016, 10:12
by Mod_Nami
You can redeem a Gamenami Coupon Code with "outage" to get 50 Free Unobtainium due to this issue. You will need to redeem them before 25 May.

Re: Game fails to load

Posted: 20 Jun 2017, 02:25
by jddoubleu6669
I am going crazy ,because the damn game wont load ,gives me the option to CLOSE or FORUM after I get the error message

Re: Game fails to load

Posted: 21 Jun 2017, 03:35
by Mod_Nami
Where is this occurring for you?
Is this on Facebook Gameroom / Android / iOS?

Re: Game fails to load

Posted: 07 Feb 2018, 15:40
by spikeyrooo
I been trying to get on my game and i keep getting a error go to form or close why cant i get on my gamn

Re: Game fails to load

Posted: 07 Feb 2018, 15:41
by spikeyrooo
I play on my android phone

Re: Game fails to load

Posted: 07 Feb 2018, 16:07
by Mod_Nami
spikeyrooo wrote:
07 Feb 2018, 15:40
I been trying to get on my game and i keep getting a error go to form or close why cant i get on my gamn
Thanks for the report. The issue is fixed now.