I bought the $5 pack of Unubtanium today, and it didn't credit to my account. Can you guys fix this?
If it helps at all, I bought it using mostly Google Play credit. (Something like $4.67 was credit, which might have something to do with the issue.)
Didn't Get My Unubtanium
Re: Didn't Get My Unubtanium
I have the same problem.
I have bought 19.99$ pack and at first Unobtainium appear, but when I want to use it error mesage appears, and all disapear. I arleady have written to support, I suggest the same. Still waiting for answer.
I have bought 19.99$ pack and at first Unobtainium appear, but when I want to use it error mesage appears, and all disapear. I arleady have written to support, I suggest the same. Still waiting for answer.
Re: Didn't Get My Unubtanium
Huh. What's the email address for Support? Or at least, where can I find it?
Re: Didn't Get My Unubtanium
Click "G" logo for support ticket.
Re: Didn't Get My Unubtanium
Sorry for the issue and thanks for sending the transaction ID to us.Sulinato wrote:I have the same problem.
I have bought 19.99$ pack and at first Unobtainium appear, but when I want to use it error mesage appears, and all disapear. I arleady have written to support, I suggest the same. Still waiting for answer.
Your transaction has been manually verified and processed.
Re: Didn't Get My Unubtanium
Support is great, quick response, and there is no problem anymore :)
Thank you.
Thank you.
Re: Didn't Get My Unubtanium
Wow. I sent my ticket in, and it was literally fixed within 10 minutes. (And I pulled an Ocho Estralles!) You guys are the best!